Cookie Policy

Last Updated: December 26, 2025

Quick Summary

We use cookies to improve your experience, remember your preferences, and analyze site traffic. Essential cookies are required for the site to function; others require your consent.

1. What Are Cookies?

Cookies are small text files stored on your device (computer, phone, tablet) when you visit a website. They help websites:

  • Remember your login status and preferences
  • Understand how you use the site
  • Improve performance and security
  • Provide personalized experiences

2. Why We Use Cookies

We use cookies to:

Essential Functions

  • • Keep you logged in
  • • Remember booking details
  • • Secure your session
  • • Process payments

Performance & Analytics

  • • Understand traffic patterns
  • • Identify popular content
  • • Improve site speed
  • • Fix errors

User Experience

  • • Remember language choice
  • • Store preferences
  • • Personalize content
  • • Save form data

Marketing (with consent)

  • • Show relevant ads
  • • Track conversions
  • • Measure campaigns
  • • Social media integration

3. Types of Cookies We Use

! 3.1 Essential Cookies (Required)

These cookies are necessary for the website to function and cannot be disabled.

Cookie Name Purpose Duration
laravel_session Identifies your session; keeps you logged in 2 hours
XSRF-TOKEN Prevents cross-site request forgery attacks (security) 2 hours
cookie_consent Remembers your cookie preferences 12 months

F 3.2 Functional Cookies (Optional)

Enhance functionality and personalization. Not essential but improve your experience.

Cookie Name Purpose Duration
language Remembers your language preference 6 months
theme Saves display preferences (dark/light mode) 12 months
location Remembers your region for local services 3 months

A 3.3 Analytics & Performance Cookies (Optional)

Help us understand how visitors use the site so we can improve it.

Service Cookies Purpose Duration
Google Analytics _ga, _gid, _gat Track visits, page views, user behavior (anonymized IP) 2 years / 24 hours / 1 minute
Hotjar _hjid, _hjSessionUser Heatmaps, session recordings (no personal data) 12 months

Note: Google Analytics data is anonymized (IP masking enabled) and complies with GDPR.

M 3.4 Marketing & Advertising Cookies (Optional)

Track your activity to show relevant ads and measure campaign effectiveness.

Service Cookies Purpose Duration
Facebook Pixel _fbp, fr Track conversions, retargeting, custom audiences 3 months
Google Ads _gcl_au, IDE Measure ad performance, conversions 3 months

Consent required: Marketing cookies are only set if you accept them via our cookie banner.

4. Third-Party Cookies

Some cookies are placed by third-party services on our pages:

  • Payment Processors (Stripe): Secure payment forms; cookies for fraud prevention
  • Social Media (Facebook, Twitter): Share buttons and embedded content
  • Google Maps: Embedded maps for location services
  • YouTube: Embedded video players

These third parties have their own privacy and cookie policies. We don't control these cookies. Review their policies:

5. How to Manage Cookies

5.1 Via Our Cookie Banner

When you first visit, you'll see a cookie consent banner. You can:

  • Accept All: Enable all cookies (essential, functional, analytics, marketing)
  • Essential Only: Only required cookies (site won't function optimally)
  • Customize: Choose which cookie categories to enable

Change your mind? Click "Cookie Settings" in the footer anytime to update your preferences.

5.2 Via Browser Settings

You can control cookies through your browser:

Chrome:

Settings → Privacy and security → Cookies and other site data → Block third-party cookies / Clear on exit

Firefox:

Settings → Privacy & Security → Enhanced Tracking Protection → Custom → Cookies

Safari:

Preferences → Privacy → Block all cookies (or Manage Website Data)

Edge:

Settings → Cookies and site permissions → Manage and delete cookies

Warning: Blocking all cookies may break site functionality (login, booking, payments).

5.3 Clear Existing Cookies

To delete cookies already on your device:

  • Chrome: History → Clear browsing data → Cookies
  • Firefox: History → Clear Recent History → Cookies
  • Safari: Preferences → Privacy → Manage Website Data → Remove All

6. Do Not Track (DNT)

Some browsers offer a "Do Not Track" (DNT) signal. Currently, there's no industry consensus on how to respond to DNT. We respect explicit cookie preferences set via our banner but may not automatically honor DNT due to technical limitations.

7. Impact of Disabling Cookies

Cookie Type If Disabled...
Essential Cannot log in, cannot complete bookings, payment errors
Functional Preferences not saved, need to re-enter choices each visit
Analytics We can't improve site performance or understand user needs
Marketing You may see less relevant ads; we can't measure ad effectiveness

8. Cookies and Children

Our website is for adults 18+. We don't knowingly collect data from children under 16 via cookies. If a child under 16 uses the site, parental consent is required for non-essential cookies.

9. Policy Updates

We may update this Cookie Policy to reflect new technologies, legal requirements, or service changes. Check the "Last Updated" date at the top. Significant changes will be announced via our cookie banner.

10. Questions About Cookies

Cookie Inquiries:

This Cookie Policy is part of our Privacy Policy and Terms & Conditions.