Terms and Conditions

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1. Introduction

These Terms and Conditions govern your use of our website and Hindu Vedic puja booking services. By using our services, you agree to these terms.

2. Definitions

• "We/Us/Our": Sri Varada - Hindu Vedic puja services provider
• "You/Client": Person booking services
• "Services": Hindu Vedic puja ceremonies and rituals
• "Booking": Confirmed service reservation

3. Eligibility

• Must be 18+ years old
• Must provide accurate information
• Must have authority to book services

4. Booking Process

1. Submit quote request with service details
2. Receive quote within 48 hours
3. Accept quote to create booking
4. Pay deposit (typically 30-50%)
5. Receive confirmation email
6. Pay balance before service date

5. Pricing & Payment

• Prices in GBP (£)
• Quotes valid for 14 days
• Deposit required to confirm booking
• Balance due 7 days before service
• Payment via Stripe (secure, PCI-compliant)
• Accepted: Visa, Mastercard, Amex, Apple Pay, Google Pay

6. Cancellation Summary

• 15+ days: 95% refund
• 7-14 days: 75% refund
• 3-6 days: 60% refund
• 24hours - 2 days: 35% refund
• <24 hours: No refund

See Cancellation Policy for full details.

7. Service Delivery

• Priests arrive 30 minutes before scheduled time
• Client provides venue access and basic requirements
• Services performed according to Vedic traditions
• Duration varies by service type

8. Client Responsibilities

• Provide accurate booking details
• Ensure venue suitability
• Arrange required materials (if specified)
• Be present at scheduled time
• Follow priest instructions during ceremony

9. Our Responsibilities

• Provide qualified, experienced priests
• Arrive on time
• Perform services with devotion
• Bring necessary sacred items
• Maintain confidentiality

10. Limitation of Liability

• We perform services with care but cannot guarantee specific outcomes
• Not liable for venue issues, weather, or third-party actions
• Maximum liability: Total amount paid for service
• No liability for indirect or consequential damages

11. Force Majeure

Not liable for delays/cancellations due to: natural disasters, pandemics, government restrictions, strikes, or other events beyond reasonable control. Full refund or free rescheduling offered.

12. Intellectual Property

Website content, logos, and materials are our property. You may not reproduce without permission.

13. Privacy & Data

See our Privacy Policy and GDPR Compliance pages.

14. Dispute Resolution

1. Contact us to resolve amicably
2. Mediation if unresolved
3. UK courts have jurisdiction

15. Governing Law

These terms are governed by the laws of England and Wales.

16. Contact

Email: contact@srivarada.co.uk
Phone: +44 (0) 20 3868 7500

Last Updated: December 5, 2025